Reviews - Page 28

I needed a replacement for my old CRM and immediately thought of checking out who else synchs through CompanionLink. Well, what a pleasant surprise that they initiated their own multi-PC and Android synch product last year.
And due to some features I have found are more dynamic than my old CRM that are too numerous to list all of them here (like automatic continuous synch and all notes being in one record), I am very happy with the DejaOffice PC CRM. For one thing, the ongoing DejaCloud synch relieves me of the burden of remembering to synch machines before I head out to meetings. Very nice.
Yet most of all, the tech support has been outstanding. The natural serial issues which occur during any major CRM transition along with direction on the program have been excellent... basically cleared up every key concern in just 3 days, which I consider excellent. Thanks to the support folks for rapid email responses and very good direct contact when necessary.
Also an honorable mention to Matthew in Sales who spent quite a bit of time exploring the product with me. He also had the smarts to turn me over to tech support once my questions spilled over into the stuff only they could address.
Very impressed all around.

I use Outlook desktop and only needed an app that uploads my calendar to my Android, without duplicating anything. I tried other apps and they were a mess. CompanionLink for Outlook does exactly what I need. It literally takes 2 seconds to update the DejaOffice calendar on my Andriod phone. Even copies to color coding for each apppointment. I love it. The only thing I had to get used to was using the DejaOffice Calendar instead of the one that came with the phone, which was easy.

I attempted to install a CompanionLink free upgrade and really screwed it up. As a last resort I contacted Tech Support and those folks were so tatally supportive that I was astounded. Even after I gave up midway through, they contacted me and insisted that we continue. They resolved the problem,got me back on-line and I've been enjoying the new link with the ACT program in my Android phone. I cannot heap enough praise on these talented folks.

After emailing a ticket summary of several problems i was having syncing Outlook with DejaCloud to my phone, Renee emailed a detailed, step-by-step solution that was easy to follow. For the first time in 10 years, my 1,104 Outlook contacts ync via Cloud with my new Android phone perfectly. Not once in the past 10 years has this happened. Many thanks to Renee for written solutions that I'll keep for the future. And also for calling attention to an upgrade that i needed.

Very happy with Deja Office for Android, would like more seamless integration with PC

The Palm program I was using crashed. The DejaOffice program is similar and better.

It seemed that all of a sudden, all of my contacts weren't syncing. Renee sent me clear instructions, but I noticed that not everything in Companion Link was exactly as she had described. She quickly realized I was working with a very old version. An update solved the problem immediately

Renee provided a helpful, just in time explanation to my question that will prevent me from having duplicate calendar items from Google and Outlook after updating to MS Office 365.
She also provided additional upgrade information that I hadn't known to ask about after checking my account. Very helpful.
This group is the best.

I worked with Renee C. to resolve a calendar sync issue. She quickly identified the problem, explained the solution and sent me precise instructions on what I needed to do to get everything running again. She was friendly and professional. A great tech support experience.

I have recently bought a new desktop PC due to w7 support ending.
Both before and after I was in contact with Renee C. and I cannot praise her enough.
Her responses were clear, comprehensive and I know on a least one occasion she "went the extra mile".
Thank you Renee for making the transition to w10 with Companionlink relatively seamless.