Reviews - Page 7

The team at CompanionLink Software listen closely to feedback about problems and improvements to their DCPS program and have been steadily adding small tweaks and updating the performance of the product to meet my needs.

I know it is difficult to make a universal product but their efforts to continuously enhance it based on discussions on what can be done and to find alternatives creates the best experience I have ever had using a software product.

Thomas M. has been my point person for some time and his devotion to customer service is excellent.

Back in 1999 I bought my Palm Pilot, then Tungsten T/X & had been using it ever since. Since the Palm Desktop hadn't been supported for years I knew it was time to migrate 22 years of data from my Palm Desktop to "something else". When I found Companion Link I had several phone calls & e-mails with them so I knew that I would be OK migrating all this data over: Calendar, Notes, Tasks & contacts. So after I got everything cleaned up I took the big jump to migrate to the DejaOffice PC CRM Standalone as well as have all the info in my Samsung Android cell phone. Their software Companion Link worked perfectly and save me hundreds/thousands of hours of having the hand enter things... No other product on the market (after I researched so many) does what they sell. Many Kudos for a Great Product & the Excellent Customer Support they provide, either over the phone or via e-mail. Excellent Company!! Thanks, Mark C.

I've been using Companionlink since 2014 and I just purchased my 4th version - Companionlink 10 because of the great support by Tiffany. I've been using this product for nearly 10 years and recently upgraded but was having problems with it crashing. Tiffany returned my e-mail with an offer to help and quickly got in touch. Within a short time, she found the problem, had me address both settings and an errant calendar issue and vrrrroooommmmmmm - I was back up and running.
Thanks very much for giving me the continued confidence I have in your company and product. Your reputation is built and solid with having folks to support us like her. Thanks Tiffany! Sincerely, Geoff H

I am amazed by the technical skill and knowledge of the team at CompanionLink. Their understanding of the multiple programs they support and the interactions between these programs is incredible. They support me on the ACT!, Outlook, and my iPhone. Keeping the same data in sync on multiple platforms automatically is terrific.

The support team makes a highly sophisticated product work at peak efficiency.

Companion Link is THE program I use most on my PC and cell phone. Got a new phone. The program did not work. Trevor guided me through and got the program working. I felt I had won the lottery. Trevor was patient and professional. He is what I call a very valuable employee. He rates a WELL DONE and a raise.

After using various generations of ACT! database software since 1992 and having been informed that this software requires an annual subscription fee, I finally decided to say "goodbye" and made the switch to DejaOffice for PC & CRM for Outlook. I contacted the folks at Companion Link and learned that they now have a Database Software which can be downloaded as a direct replacement to ACT!. I was very impressed how quickly the tech support agents of Companion Link was able to upload the DejaOffice software into my Windows 10 PC and remotely check all the necessary links in order to make this a smooth and seamless transition from ACT! to DPCo along with the Outlook and iPhone sync interface. Their support was not only a very pleasant experience, but it was also very professional and expedient. Yes, there were some glitches and the folks at Companion Link made sure that some minor issues were fixed quickly. Complements to the entire Companion Link staff and keep up the good work.

Thank you Tiffany!

I cannot thank Companionlink enough for the great technical support assistance that I got from Trevor who helped me solve an important mystery. For days I could not figure out why my brand new Galaxy S22 Ultra showed a different contact count than my Dejaoffice contact count. I tried everything, syncing over and over again and nothing changed the situation. Finally, Trevor helped me with the settings of the Samsung phone and he did a bit of research himself to ultimately discover what the problem was! I so appreciate his patience and support to bring back my sanity! I am so impressed with the availability of Companionlink professionals ready and willing to serve their clients who have subscriptions with their products! So few App / software companies provide this awesome free service and I've been with the Companionlink family for a very long time (well over a decade) and they never cease to amaze me! Keep the great work up!

Brian R
Clarksburg, Maryland

I transitioned from ACT 22 to DEJA Office
CRM earlier this year. I had used ACT for over 20 years.

I imported over 1,000 ACT contacts with "all"
their activities (calls, events, tasks, etc)
going back to the year 2000. I was really surprised at how easy and complete the process was and the few questions I had were promptly and fully addressed by CompanionLink's very competent and courteous support staff.

The CRM software is excellent and the real
time sync feature (HP to Pixel 6 Pro) works
flawlessly, and it is super-fast.

Thanks to all including Nathan, Thomas, and Wayland) you guys deserve 5 Stars!



TL, Albuquerque NM

I have been using CompanionLink for many years. I transitioned to it from Palm and then transitioned to Outlook. I have a history going back to 2001 that CompanionLink has enabled me to maintain. Moreover, the support is efficient, effective, professional, and prompt. Great product!