Reviews - Page 9

After a (pandemic, knee replacement & beyond) year of no synching of calendar & contacts between my laptop and Android phone, I finally had time to call support for help. Tiffany D. helped me resolve what I hope will be the final chapter in a very painful 18-month span. She slowly but surely walked me thru some changes. Now to enter appointments from a PAPER 2022 CALENDAR I finally had to buy and see (fingers crossed) if everythig syncs.

Thomas M. was a terrific help in redirecting me to a simpler synchronization process. I have been using CompanionLink for years and it has served me well. After explaining the problem synching my Outlook files, he was extremely helpful and patient taking the time to lead me through a series of steps to a much easier feature that greatly simplifies synching files with my phone and tablet. Thank Thomas.

Tiffany helped me resolve several issues with CompanionLink for outlook. She was persistent and owned the problems. She took time to addresses and answer all of my issues and questions. Great job.

I needed to have my laptop repaired which forced me to have it wiped clean and then restored.
I am not a computer person and rely on Technical support people to walk me through the process. Tiffany D was wonderful. Patient with a person like me who is not computer technical AT ALL!!
We walked thorough each step and got the Software program up and running again.
What great service, Thanks Tiffany

Your tech support team, specifically Tiffany, very patiently and quickly corrected the issues I was having not being able to sync my phone and computer. Many thanks for being THE "safety net" for all who depend on your essential software.

I'm a long time user of ACT but resent being coerced into a subscription agreement. I've used Deja Office for many years to send data to my phone and always have had excellent service so it was easy to decide to change from ACT to your product. I had some initial migration issues when I changed over but have had excellent assistance - prompt, courteous and obliging and am now up and running, and smiling. Well done and Thank you

Superior support. Especially Tiffinay D. She stayed with the problem until it was solved and I understood the parameters of operation. This software really works.

I highly recommend you install this on your devices and enjoy the security and enjoy having your data current on all devices.

I've been using this software for a few years and it has been problematic from day one. Tech support tried to help last year and said the problem was fixed but it still wasn't resolved. I've resorted to manually weekly updating my tablet, phone and Outlook. What I want a piece of software to do is keep my contacts and calendar on my android devices in sync both ways in real time. Like iTunes does for apple. As is I have to manually get involved and either click re-read either deja cloud or Outlook and then manually sync my computer and and manually sync my phone and then manually sync the android calendar. Recently an appointment that was scheduled for 5:00 in Outlook, was changed to 1:00 on my phone and when I synced it changed it back to 5:00.

What a mess. I give up. Manually is just easier. Or I'll jut move everything to Google Workspace.

And the interface for this software just feels really old and dated. That makes me think the code is as well. Possibly why it doesn't work so well.

I couldn't live without them!

Transferred to a new laptop and Outlook had some confusion with the transfer. Tom WAS AWESOME!! My 2nd interaction with Tech Support @ CompanionLink and they are the best!!